A board member recently said this in a Board of Directors meeting: “While I do believe we should conduct member surveys, it’s the involved members who answer, not the uninvolved ones. Consequently, I’m not a fan of surveys.” Is this a valid reason to doubt member research? Association … [Read more...] about To Get the Best Response Rate, Sell Your Survey Ahead of Time
In a research study, the best case scenario is that everybody who matters takes your survey. When a population is the right size, and accessible, you could reach out to all of them. This kind of survey that covers the entire target population is called a census. However, most of the time we … [Read more...] about Confidence That You Will Achieve a Valid Sampling When You Survey: Here Are Four Considerations
2019 was a year of progress for so many associations. Starting with a vision, and translating that vision to the right actions to overcome tough issues and achieve resilient results! As we review the year 2019, it’s Thomas Oppong that says so well what we learned from a few of our clients: “Goals … [Read more...] about The Best of Association Communicators in 2019
Successful marketing is equal parts knowing your audience well, knowing yourself (association) well, and linking those two factors with content to convey value to your members. With that in mind, you can prioritize how you’ll get the word out through the delivery channels that best suit your target … [Read more...] about Rethink Social Channels – Goals and Use
Never forget that you (CEO, your board and staff) know and understand more about your benefits, your offerings and your value than do 90% of your members. It’s the time of year to share that message with your members. This comment commonly surfaces on association member survey responses when the … [Read more...] about Dues Renewal Season: Is Your Value Proposition Due for a Change-up?
by Guest Blogger Kat Szymanski, Business Development at nSight Marketing “Members don’t get it; they don’t understand what we offer them.” It's common to hear this from association staff, CEOs, and leaders. Relentless focus on the member can turn readers from “so what” to get them to say, “Oh, I … [Read more...] about Feed Your Communications Plan with Key Messages That Matter to Members