During a crisis, timely and well-thought out communications can be the difference between members feeling reassured and cared for, or irritated and quick to hit the delete or unfollow button. In a time of crisis, you need a quick planning method to figure out: Who to talk to (your target … [Read more...] about Using the Communications Crisis Matrix
Communications Plans
Feed Your Communications Plan with Key Messages That Matter to Members
by Guest Blogger Kat Szymanski, Business Development at nSight Marketing “Members don’t get it; they don’t understand what we offer them.” It's common to hear this from association staff, CEOs, and leaders. Relentless focus on the member can turn readers from “so what” to get them to say, “Oh, I … [Read more...] about Feed Your Communications Plan with Key Messages That Matter to Members
Mastering Member Communications
To master communications in today's world is a quantum leap in your tactical approach compared to, say, ten years ago. In those days, you could create content, deploy, and pretty much guarantee your members would at least scan it. Those days are long gone. Karen Gehle, CEO of the Kansas … [Read more...] about Mastering Member Communications
You Don’t Have to Be the Same to Make a Difference
At a presentation last week, I took a few questions at the end of the “Eight Steps to Get More Members to Attend Your Next Meeting." A young woman, confident and hyper motivated raised her hand: “I’m a millennial and I have a lot ideas that I think would help my association, but I’m the new kid. … [Read more...] about You Don’t Have to Be the Same to Make a Difference
Formal Communications Plans Improve Your Messages and How You Deliver Them
In asking associations executives if they have a formal communications plan, many respond that they don’t see the value or don’t understand how to do it. How might working from an established communications plan help you? Watch the video below for tips on how to gather your key communicators and … [Read more...] about Formal Communications Plans Improve Your Messages and How You Deliver Them
Start Now to Ensure a “Kick-Ass” Communications Plan For Next Year
If one of your New Year’s resolutions is to put into place a communications plan that is worthy of your members' attention, NOW is the time to start. Meaningful communications with a purpose won’t come from brainstorming topics each week in a staff meeting. You need a framework to build consistent … [Read more...] about Start Now to Ensure a “Kick-Ass” Communications Plan For Next Year
