Strong connections rely on knowing your customers very well.
Member feedback and analysis is essential to listening to your members’ biggest business needs, and then delivering the right solutions (services, products, and/or communications).
Now you can get actionable member feedback without a large investment or outlay of time.
Our Insightful Surveys will help you:
When you purchase an Insightful Survey, it comes with:
- Peace of mind that your survey includes the types of questions that will lead to actionable next steps.
- 13 questions that are custom to the association business, plus 2 custom write-in questions of your choice in a survey tool that’s inviting for the respondent.
- A survey tool that's inviting for the respondent.
- 3 filters that you choose as important member groups to compare to your overall survey population (for example, Business Owners/brokers, New Members, or Young Professionals).
- We program the survey for you, send you a survey link, and provide you regular updates on how many members are taking your survey.
- Reports for your overall population and your selected filters in three formats (PDF, Word and Excel) for your analysis and next steps.
- Distribute the survey link to your members.
- Promote the survey across your preferred communications channels.
- Open your mind to constructive member feedback.
Timeline - How the Process Works:
- Once you purchase, your draft survey questions are available for download. You'll also receive an email confirmation with the download.
- Email us your target audiences and 2 custom questions. Read these articles for more guidance on how to choose your groups.
- We’ll program your survey in our tool within 3 business days.
- Survey will stay open for 3 weeks after launch.
- We’ll send the final reports within 3 business days of survey close.
Fee: $1,500 per survey, any association size.
Receive a complimentary Focus Group white paper with your purchase.